A customer visits your website, hesitates, and calls someone else. They never tell you why. These eight things are often the reason.
The list, with a fast fix for each
- A security warning in the browser. Fix: get an SSL certificate installed so the padlock shows.
- A slow page. Fix: shrink your biggest images first.
- No phone number at the top. Fix: put it in the header, where people look.
- Stock photos that don’t match you. Fix: swap in even one real photo of your team or work.
- An old copyright year in the footer. Fix: update it. It takes two minutes.
- Broken links or missing images. Fix: click through every menu item and button.
- No reviews or testimonials. Fix: add two real ones, with permission.
- A site that’s hard to use on a phone. Fix: open it on your own phone and fix what annoys you first.
Do it in one afternoon
- Open your site on your phone and laptop.
- Work down the list from top to bottom.
- Write down what you can’t fix right now, and do it next week.
None of this needs a redesign.
Stuck? Call 763-CGRAPES (763-247-2737) any hour. Real people, 24/7 sales and support.
Chris, Cyber Grapes