Featured image for the Cyber Grapes blog post "How Often Is Too Often to Email Your Customer List"

How Often Should You Email Your Customers?

You haven’t emailed your list in six months, or you email every day and the unsubscribes keep climbing. Either way, here’s an easy fix.

A starting rhythm

Once or twice a month is a comfortable pace for most small businesses. That’s a rule of thumb, not a law. Your own list will tell you what works.

How to pick yours

  1. Choose a number you can keep up for a full year. Consistent beats ambitious.
  2. Pick a day of the month and put it in your calendar.
  3. Give every email one clear reason to exist: a tip, a seasonal offer, or an announcement.
  4. Send an extra email only when you have real news.

Signs you’re sending too much

  • More people unsubscribing than usual
  • Fewer people opening each email
  • Replies that say “please stop”

Signs you’re sending too little

  • People say “I forgot about you”
  • Your name looks unfamiliar when it lands in their inbox

A simple plan

Write your first three emails ahead of time. Even a short one is fine. Then you’re not starting from scratch each month.

Stuck? Call 763-CGRAPES (763-247-2737) any hour. Real people, 24/7 sales and support.

Start your email list

Chris, Cyber Grapes